Skip to content

Contact Us

Get in Touch

Get Personalized Assistance – Contact Us

Please enable JavaScript in your browser to complete this form.
Name
Privacy Notice

Alexandria

Phone

(318) 442-9991

Location

5914 Provine Place Alexandria, LA 71303

Office Hours

M-F 8:30am - 5:00pm
Saturday 9:00am - 3:00pm
Closed Sunday

Gate Hours

7:00am - 10:00pm, 7 days a week

Our Social Media

Lake Charles

Phone

(337) 564-5064

Location

5607 Big Lake Rd Lake Charles, LA 70605

Office Hours

M-F 8:30am - 5:00pm
Saturday 9:00am - 3:00pm
Closed Sunday

Gate Hours

7:00am - 10:00pm, 7 days a week
Boat & RV Storage - 24 Hour Access

Our Social Media

FAQs

Frequently Ask Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

At PrimeGuard Self Storage, you can access your items during our gate hours, which are from 7:00 AM to 10:00 PM daily for most units. This schedule offers you flexibility to visit your unit within these hours to fit your lifestyle and needs. For any special access requirements or further questions, please contact our office.

Yes, PrimeGuard Self Storage offers climate-controlled units that provide a stable temperature environment to protect your sensitive items from extreme temperatures and humidity. This feature is ideal for storing items such as electronics, antiques, musical instruments, and important documents that require extra care.

At PrimeGuard Self Storage, you can rent a storage unit on a flexible month-to-month basis. This allows you to use the unit for as short or as long as you need without committing to a long-term lease. If you decide to move out, we do require a 15-day notice before you vacate the unit.

Yes, you can change the size of your storage unit at any time without any transfer fees. The transfer must be completed within one day. If it can’t be completed within this timeframe, we treat it as a 'move in' to the new unit and prorate the charges from your original unit. This is the only instance where we prorate charges when moving out of a unit. If the transfer happens mid-month, don't worry—we'll adjust the payments accordingly. If the new unit is larger, we'll apply the balance from your current unit and charge the difference. If it's smaller, we'll credit the excess to your account.

At PrimeGuard Self Storage, you can make payments for your storage unit online through our website. We accept payments via credit/ debit cards or ACH, allowing for convenient and automatic payment processing. This method ensures you can manage your payments easily from anywhere, at any time.

Payment Portals

Select Location